Terms & Conditons of Use
Terms and Conditions
1. Terms and Conditions - Online Courses and resources
Payment for digital resources, subscriptions and online courses is taken via Stripe or PayPal and hence subject to their terms and conditions of payment.
No credit card details are received, processed or stored by The Independent Education Consultants Ltd.
3. Delivery of online products and services
Delivery of online resources published by The Independent Education Consultants, UNI-ASSIST HUB & What School Year will be made via email or digital platform within 2 hours of purchase, following receipt of payment and/or registration details.
However, please allow up to 24 hours before reporting an issue with receiving your products.
4. Guarantees and refunds
i. Digital online pdf resources
No returns or refunds can be offered for digital online pdf resources, once your product has been received via email.
For support with digital online pdf resources, please email us via [email protected]
If you have made an error in your purchase of a digital online pdf resource, or have not received your product via email, please inform us as soon as possible using the email address [email protected]
ii. Online Course - What School Year
We offer a risk free trial period for our What School Year online courses which is available to new subscribers to our courses only. Those who have previously subscribed to any of our online courses are welcome to make further course purchases, but without the trial period.
The risk free trial period is defined as the period of time during which a new subscriber views the videos and downloadable resources which are included in Module One of the online course purchased. Any new subscriber who views the videos and/or downloadable resources, other than those included in Module One of the online course purchased, will be deemed to be happy with their purchase and hence not entitled to a refund.
iii. Subscription service - UNI-ASSIST HUB
We offer a risk free trial of this subscripton Service - introductory materials and the free webinars 1&2 are available at zero cost. Membership of the subscription service is for a minimum period of 12mths.
Should you not be entirely happy with the online course or your subscription membership you have purchased during the trial period, please write to us at our business address – Hampden House, Warpsgrove Lane, Chalgrove, Oxfordshire. OX$ 7RW to request a refund. Alternatively you can email us to request a refund at [email protected] to request a refund.
Refunds will only be processed via your initial method of course payment.
5. Intellectual Property
The content of our digital online resources, UNI-ASSIST HUB subscription service and What School Year online courses remains the intellectual property of The Independent Education Consultants Ltd.
All digital products, services and articles featured on our website and other digital platforms (excluding third party products) are copyright The Independent Education Consultants Ltd and are for personal use of the subscriber only.
You may copy to hard disk or print for personal use, but you do not have the right to distribute, re-sell or edit any of these resources and online course materials following purchase, download or viewing via our website, without written consent from The Independent Education Consultants Ltd.
However, please do contact us using the email address above, should you have queries about the content or if you would like to enquire about our bespoke consultancy services, enabling you to seek more personal advice which is tailor-made to your individual family circumstances.
6. Subscriber contact information
Contact details submitted at time of purchase or download are retained by The Independent Education Consultants. By purchasing or downloading our online courses and digital resources you are consenting to The Independent Education Consultants contacting you with occasional updates with information about our services, articles and advice, which we feel may be of interest to you. No contact details are shared with third parties. You can opt out of receiving contact from us at any time by emailing us via [email protected]
Thank you for choosing our services, we understand how important it is to get your child’s education just right.
8. Account details
Each registration for a What School Year online course (the Solution) or membership of UNI-ASSIST HUB is for a single user only, unless otherwise expressly agreed upon by us. Registration for access to and use of the Solution may also require access credentials, such as a username and a password, or adherence to other access requirements, as designated by us at our sole discretion from time to time. You hereby agree to consider your access credentials, such as a username and password, as confidential information and not to disclose such information to any third party without our prior express written consent, which may be withheld at our sole discretion. In addition, you agree to assume all responsibility concerning your use of the Solution, including being held responsible for any and all activity occurring through your username and password (and the related account access). You shall immediately notify us at
[email protected] if you suspect or become aware of any loss or theft of your password or any unauthorized use of your username and password.
We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of this Agreement.
The Independent Education Consultants Ltd does not make guarantees regarding results using the ideas, information, tools, or strategies that we provide in our online courses and digital online resources. However, we do promise you’ll be completely satisfied with the online training that you receive from us. As a commitment to this, we offer a risk free trial period allowing you to view
1.Module One of our What School Year online courses and request a refund if you are not entirely satisfied having viewed Module One’s contents.
2. UNI-ASSIST HUB Introduction & Webinars 1&2.
We understand that sometimes a training product just isn’t the right fit for some. Please note that products and services by our company are for educational and informational purposes only. We do not offer legal, medical, tax, or any other professional advice. Furthermore, we make no guarantee of results or future outcomes. You are responsible and accountable for your own actions and results. By accessing the content of our website or subscribing to one of our online tools, digital resources or What School Year online courses, you agree not to hold us liable for your decisions, actions or results, at any time, under any circumstance.